A destination, an accessible route and the right kiosk version

Keep directions connected to the place as it changes.

Follow destination selection, route checks, a corridor closure, content approval, kiosk publication and on-site verification.

Interactive example · Explore the records, decisions and follow-through.

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A destination, an accessible route and the right kiosk version.

Illustrative sequence

ROUTE-016Transport hubs, campuses & shared facilities

Read the starting pointCurrent kiosk location and destination choice

Inside ROUTE-016
Start	Main entrance kiosk
Destination	Service desk B
Route option	Step-free

Responsible roleVisitor services owner

STEP 01 / 08 · ROUTE-016

Select the destination

The kiosk offers a named destination with enough context to distinguish similar rooms or counters. The visitor can choose an accessible route.

Comes inCurrent kiosk location and destination choice

Passes forwardA route request to Service desk B

Check before proceeding

Use the actual kiosk starting point, current destination data and the visitor’s selected route needs.

Select the destination. The kiosk offers a named destination with enough context to distinguish similar rooms or counters. The visitor can choose an accessible route.

Load the connected map. Destinations connect to walkable segments, decision points and floor transitions. The map retains its revision and location ownership.

Check the accessible path. The selected route avoids stairs and uses the available lift. Distance and route instructions stay linked to the same segment sequence.

Respond to a corridor closure. A closure removes a corridor from the available route set. The officer checks an alternate path instead of leaving the old directions active.

Prepare the revised content. The editor updates the route instructions and map highlights together. The preview checks destination naming, route steps and language variants.

Authorize publication. The content owner approves the new revision for the affected kiosks, with an effective time and a route back to the prior version.

Confirm the kiosk version. Each kiosk acknowledges the version it received. An offline unit remains visibly behind, even if the publication service accepted the job.

Walk and verify the route. The verifier checks the route from the kiosk to the destination and links any issue to the published version. Ongoing closures remain visible work.

Start with a defined scope.

Start with one mapped zone and a defined set of destinations. Route accessibility, site changes, map ownership, kiosk interfaces and field verification require the facility owner and appropriate specialists.

A clearer starting point

Which operation is hardest to follow today?

Tell us where the work starts, which tools it touches and where visibility breaks down.

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